RPORT PICKUPS

-If you book for picking up the "scheduled flight arrival time", you have a 45 min courtesy wait time from the time the plane actually lands, to get to the chauffeur. After the courtesy waiting time additional wait time charges will apply. For international pick up's you receive 60 minutes courtesy wait time, from the time the plane actually lands. -If you requested a pickup time for any other time other than "the scheduled flight arrival time", you will be picked up at that exact time that you requested. In this case, you would receive a 30 min courtesy wait time to get to the chauffeur. After the courtesy wait time, additional wait time charges will be applied, even if your flight is late or delayed. In addition, if the flight arrives early, it is at our discretion whether our chauffeur is able to pick you up at an earlier time than was scheduled. This also applies to international pick up. EVERY pickup from the airport requires a correct flight # and working the United States cell phone number to be provided. We are not responsible for any incident where the incorrect flight # or cell phone # is not provided. If you do not have the United States phone number, you must order an Inside pick up! No exceptions. If you have not added.  "An Inside Pick up" with a non-US phone or a phone number at all, we will automatically add it for $25.

CHARGES
Rates are subject to change without notice. We are not responsible for services delayed or not rendered due to weather or other circumstances beyond its control. The rate presented on your reservation confirmation is an initial estimate of the cost of service as reserved and is not intended to represent the actual cost of the trip. Wait time, tolls, extra stops or additional services may change your rate.
-Pet travel must be approved in writing prior to trip pick up. A flat rate will be charged for pet travel in addition to the full rate of service.
-All children under the age of 8 years must be a seat in an appropriate safety seat according to GA law. If your child requires a car seat. You can request one at an additional charge or provide your own. Car seat request is subject to availability. Drivers may assist but are not responsible for securing or fastening the car seat in the vehicle.

WAIT TIMES
Waiting time charges will apply after the grace period and accrued in quarter-hour increments, based on the vehicle's hourly rate.
- There is a 15 min courtesy wait time for all pick up other than at the airport. After the first, 15 minutes of additional waiting time charges will be applied.

HOURLY CHARTERS & MAJOR EVENTS
All Pick-Ups from Major Events (Concerts, Sporting Events, etc...) and (Private Airports) have a 2-hour minimum requirement to include wait time. This will be applied to your final bill.
- All charter reservations charge on an hourly rate and bill at 60 minutes intervals. All charters have an hourly minimum requirement, subject to the selected vehicle type. All charters bill to include the chauffeur's travel time (garage to garage). This means from the time the driver leaves the garage until he completes the trip and returns to the garage.
**All hourly charter trips require 72 hours cancellation, NO Exceptions or refunds.

 POINT-TO-POINT
 A point to point defined as a pickup and drop off at any location other than an airport. All Point-to-point rates are subject to 50 miles radius from the city of Atlanta. Any Point to point over 50 miles automatically converts to an hourly charter rates would be calculated based on Garage-to-garage standard. These charges will apply to your final bill.

 CANCELLATION, CHARGES, & REFUSAL OF SERVICE
- A patron who refuses service or who does not appear at the designated point of pick up will incur the full rate of service (including 20% gratuity) expected.
- All Cancellations or Change requests. Must be confirmed via email. Any unconfirmed request is subject to incur charges.
 - All cancellation request! Must be made 24 hours prior to the scheduled reservation time, in order to avoid charges. Any change request submitted 4 hours or less to the scheduled reservation time is subject to approval and may incur additional charges.
 - A trip canceled by the patron or a third party on his behalf after the vehicle has been dispatched will be charged the full rate in accordance with the service to be rendered. ***Minimum 24 hours written notice is required for cancellations to avoid any charges from being incurred. Proof of cancellation requires the provision of a written confirmation from our company. In the event of cancellation outside of these guidelines. The fee could automatically apply to the reservations made.

NO-SHOWS
A reservation is considered a “No Show” if the passenger cannot be located or contacted within (a) one, 1 hour for airport pickups (time begins when passenger’s plane lands) or (b) Thirty, 30 minutes at other pickup locations. For all No-Shows, the full trip fare, including a twenty (20) percent gratuity, will charge.
To avoid this charge, or if you are having trouble locating your chauffeur, we advise you not to leave the pick-up location on your reservation without first contacting our operators or dispatch at (404) 369-0000

REFUND OF DEPOSIT
A full refund of funds deposited for charter services shall be made if cancellation of service makes at least 72 hours prior to the date and time of scheduled service. No refund shall be made if cancellation of service occurs within 72 hours of expected service. This includes reservations made within 72 hours or less of expected service.

LIABILITY
The carrier shall not be held liable for delays caused by an Act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, hazards of danger due to a state of war (declared or undeclared), accidents mechanical breakdown, traffic, hazardous weather conditions, road conditions, and other conditions beyond the control of the carrier. The carrier does not guarantee to endeavor to maintain the schedule submitted by its agent or employee. The carrier is not held liable in any way for a failure to maintain its schedule.
At our own discretion. We may use affiliates to provide services on our behalf. No affiliate is an employee or agent of ours, nor are we an employee or agent of theirs.
We are not responsible for articles left in any vehicle, but we will always try to accommodate the customer and return any item if we can.

OBJECTIONABLE PERSONS
- The carrier reserves the right to refuse transport or to discontinue transport of any person who, in the carrier's judgment, is incapable of taking care of himself or herself or whose conduct is such as to make him or her objectionable to or a danger to other persons, the driver, or the vehicle. Applicable charges will still charge to the reservation customer in these cases.

DAMAGE TO THE VEHICLE
The actual cost of repairs for any damages done to the vehicle's interior or exterior. By a party paid by the party reserving the vehicle. There will be a minimum cleanup fee of $300 for all damages including any human fluids inside the vehicle.
- Smoking prohibited. In all vehicles. No Exceptions!
- Alcoholic beverages ONLY allowed in vehicles equipped with a bar.
- Consumption of alcohol by a minor NEVER tolerated under any circumstance.
** Reserved in the holidays & hourly charters requires a 72-hour written notice for cancellation, subject to the confirmed response from one of our representatives.
*** Not applicable for charter services or during reserved holidays.
By booking this trip. You agree to our terms of services. If you do not agree. You must cancel this reservation in writing within 24 hours of the scheduled trip!